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These terms set out the rules that apply when you open an account and use 888ball — covering everything from how your wallet works with Rocket and Upay to how we handle disputes. Access and eligibility depend on your local law and the regions we currently serve, so read through before you start.
By creating an account on 888ball, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — browsing the game lobby, placing a wager, depositing through Rocket or Upay, and contacting our support team. We may update these terms when our services change; the version shown on this page at the time of your session is the one that applies. If a section is updated, we will note the change date at the top of this page. You are responsible for checking back when you return after a break. These terms do not override any applicable law in your jurisdiction. Where local law in Bangladesh or another eligible region sets a stricter standard, that standard applies. We do not accept accounts from regions where access to our services is prohibited by local law. If you are unsure whether your region is eligible, check the eligibility notice shown during account registration before proceeding. Nothing in these terms constitutes a guarantee of service availability in any specific location.
Deposits made through Rocket are subject to the transaction limits shown in your account wallet at the time of the deposit.
Upay transfers follow the same wallet rules. Limits and processing steps are shown inside your account after login.
Account access depends on your local law and the eligible regions listed during registration. We do not serve prohibited regions.
When these terms change, the updated version replaces the previous one. The change date appears at the top of this page.
Not every part of your experience falls under the same set of rules. These terms cover your account directly — what you can do, what we can do, and where the boundaries are. Third-party services connected to your account operate under their own policies.
Login, session management, and account suspension or closure are all governed by these terms. Steps for each are shown in your account settings.
Deposits and withdrawals through Rocket and Upay fall within these terms. The limits and verification steps shown in your wallet apply at the time of each transaction.
Game availability, lobby layout, and odds displays are part of our service and covered here. We may change or remove content at any time without prior notice.
Rocket, Upay, and any other external payment or identity service operate under their own terms. We are not responsible for their policies or any delays on their side.
You have several practical options when it comes to managing your account and the data attached to it. You can review your transaction history at any time from the wallet section after login — every Rocket and Upay movement is logged there with a timestamp. If any account detail is incorrect, the account settings page lets you submit a correction request directly. For questions about how a specific rule applies to your situation, our support team is the right first stop. We aim to respond to account queries through the contact channels listed on this page. If you want to close your account, the request form is inside account settings; we will confirm the closure and the status of any remaining wallet balance before processing. Eligibility for account actions depends on your region and the current state of your account — the steps shown inside your account at login reflect what is available to you at that moment.
Your full transaction log — including Rocket and Upay entries — is in the wallet section of your account after login.
Submit a correction through account settings. We review requests and confirm changes by the contact method on file.
Use the support contact paths on this page for any question about how a term applies to your account or a specific transaction.
The closure form is in account settings. We confirm wallet balance status before completing any closure request.
If a term is unclear or you have a question about how it applies to your account, reach out through any of the channels below. For wallet-related questions involving Rocket or Upay, have your transaction reference ready — it speeds up the review.
Open the chat window from any page while logged in. It connects you to the team handling account and terms queries.
Send your question to our support address shown in your account dashboard. Include your account ID and the relevant transaction reference.
The Help Centre inside your account covers common terms questions with step-by-step answers for wallet, access, and account rules.
We keep your account data only for as long as it is needed to operate your account and meet our obligations under applicable law. Session data and wallet records are stored securely and are not shared with third parties except where required to process a Rocket or Upay transaction or comply with a legal request. You can ask us to review what data we hold on your account by contacting support with your account ID. Cookie use on this site is limited to what is needed for login sessions and basic site function; the cookie notice shown on your first visit explains the categories in use. If you believe a term has been applied incorrectly to your account, raise it through support and we will review the record. Account security is your shared responsibility — keep your login details private and notify us immediately if you suspect unauthorised access.
Account and transaction data is kept for the period required by applicable law and our operational obligations, then deleted or anonymised.
Cookies on this site cover login sessions and basic function only. The categories are explained in the cookie notice shown at first visit.
Keep your credentials private. If you suspect unauthorised access, contact support immediately so we can review and secure your account.
Questions about how a policy change affects your account go to support. We review each request against the version of the terms active at the time.
These are the questions we hear most often about how our terms work in practice.
Yes. Every deposit and withdrawal through Rocket or Upay is covered by these terms. The specific limits and verification steps for each method are shown inside your account wallet at the time of the transaction, and those figures apply at that moment.
The updated version replaces the previous one from the date shown at the top of this page. Continuing to use your account after an update means you accept the new version. We recommend checking this page when you return after a longer break.
Access depends on the laws of the region you are in at the time, not only your home country. If access is restricted in the region where you are located, these terms do not override that restriction. Check the eligibility notice in your account for current access status.
Contact support with your account ID and a data review request. We will confirm what records are held and the retention period that applies. Transaction logs including Rocket and Upay entries are also visible directly in your wallet section after login.
Raise it through the support channels on this page. Include your account ID and the transaction or session reference. We review the record against the version of the terms that was active at the time and respond through the contact method on your account.
These terms cover your account and all activity within it, including the game lobby and sportsbook. Game studios such as PlayStar, Habanero, and Spadegaming supply game content under their own agreements, but your account relationship with 888ball is governed by this single set of terms.